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How to Place an Order and Pay Safely at LUMERUNE

Aug 25, 2026

Here’s what happens between finding a LUMERUNE piece you like and receiving your confirmation email.

If it’s your first order, you’ll be able to review the price, delivery options, and available payment methods before completing your purchase.

From product page to checkout

Start on the product page. Check the photos, materials, measurements, and any available size or style options before adding the piece to your bag.

Once it’s in your bag, check the item and quantity. You can make changes there before continuing to checkout.

At checkout, enter the contact and delivery information for your order. Available shipping options will appear based on your destination.

Before paying, check your delivery address and final order total one more time. It’s much easier to correct an address now than after the parcel is on its way.

Have a discount code?

You can enter an eligible LUMERUNE discount code during checkout.

If the price doesn’t change after applying it, check the code for a typo first. Some promotions only apply to particular products, minimum order amounts, dates, or other offer conditions. A code may also have expired or reached its usage limit.

The checkout will show whether the discount has been successfully applied before you pay. Some promotions cannot be combined with another discount.

Payment methods

LUMERUNE accepts a range of major cards, digital wallets, and local payment methods.

Depending on your location and device, checkout may offer:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • JCB

  • UnionPay

  • Diners Club

  • Apple Pay

  • Google Pay

  • PayPal

  • Shop Pay

  • Bancontact

  • BLIK

  • EPS

The payment methods available to you are shown directly at checkout. Some options are only available in certain countries, currencies, or on compatible devices, so you may not see every method listed above on every order.

Payment details should always be entered through the LUMERUNE checkout. We will never ask you to send your full card number or card security code by email, direct message, or social media.

After you place the order

Once your order has been successfully placed, we’ll send a confirmation to the email address you entered at checkout.

Take a moment to check the items and delivery information in that email.

If it doesn’t arrive, look in your spam or junk folder and make sure you’re checking the inbox associated with the email address used for your order.

If you spot a mistake, email contact@lumerune.com as soon as possible. We’ll check the order status and see whether it can still be corrected. Once an order has entered fulfillment or been handed to the carrier, some changes may no longer be possible.

Having trouble at checkout?

If a payment doesn’t go through, first check the information you entered or try another payment method shown at checkout.

If the problem continues, take a screenshot of the error message if possible and email contact@lumerune.com. Tell us what happened and which step you reached, but please do not send your full card details.

You can browse all LUMERUNE jewelry, find answers to common questions in our FAQ, or contact LUMERUNE if you need help with a product or order.

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